The Firm is among the leaders when it comes to Consumer Protection. Our demonstrated legal capacity enabled us to be involved in the analysis and enacting of the current applicable Consumer Protection Law in Honduras. We have represented many national and international brands before the Directorate-General of Consumer Protection, Special Attorney Consumer Protection, Department of Protection for the Financial User (CNBS). Sandres Law is positioned as a top quality and innovative consumer protection counsel.  

The legal advice on consumer protection includes: Credit matters, contracts and unfair contract terms, customer service relations, insurance contracts and superannuation, and matters involving a claim or cause of action. 

• Consulting on the commercial relation between company and client;
• Due diligence on the commercial documents of the company to avoid risks;
• Drafting of contracts for durable assets and services;
• Warranty certificate;
• Interactive and comprehensive training packages for each internal unit or department of the company on topics related to customer service, complaints, and how to prevent them.